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Our store supports credit card payments (Visa/Mastercard/American Express/Discover/Maestro/Diners Club/JCB) and PayPal payments. If you do not have a PayPal account, please click the second option to pay by credit card.

If you your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

Under such circumstance, here are 3 solutions for you:

1. If you have a PayPal account, please try to pay by PayPal.

2. If you do not have a PayPal account, please select PayPal still at the checkout page & click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).

3. Please switch to your other credit/debit cards.

As following steps:

Step 1 : Select your item and add it to cart

Step 2 : Continue to check out

Step 3 : If you got a coupon code, pls enter and apply it. Click 'PayPal express checkout'(No need to fill with contact info on this page)

Step 4 : Click 'Pay with Credit or Debit Card'

Step 5 : Fill with your email and continue

Step 6 : Fill with your card info and billing address(same as shipping address)

Fill with your contact info as well, then continue to payment

Most items are in our warehouse in El Monte, California. We deliver free to North America, most of Europe, Oceania and Asian countries. Prices listed are inclusive of import duty and excise tax. You can not change your order once it is fulfilled.

- All U.S./Canada standard orders from our US warehouse we will deliver in 2-5 business days after shipping. Non-US warehouse item will deliver in 5-12 business days.

- All Asian orders will be delivered in 3-7 business days.

- All other international orders will be delivered in 5-12 business days.

Be sure to leave your correct address, zip code, mobile phone number (not a landline phone number), and the recipient's name (must be 2 or more words, not shorthand). We use Post Service or E-PACKET by default in standard delivery. Please note that the shipping time doesn’t include 1-3 business days processing time.

After shipping, you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 7 days, please contact us. Affected by Covid-19, there will be some delay on the delivery. When the courier is being delivered, please pay attention to the tracking information and receive the package in time, otherwise the courier will be returned or destroyed.

If there is a problem, we will contact you by mail, please add support@minaky.com to your address book.

There are no sensitive information on your package, don’t worry about privacy issues.

If you have any question please feel free to contact us.

E-Mail Address: support@minaky.com

Shipping Rate:

FREE Domestic Shipping - 3-7 Business Days		FREE
International Shipping (UPS) - 5-10 Business Days (Canada)		FREE
International Shipping (Local Post) - 7-15 Business Days (Europe, UK, Asia, Australia, New Zealand)		FREE
International Shipping (Local Post) - 12-25 Business Days (Latin America, South Africa, etc)		$30

Website: https://minaky.com

❗❗Please contact us at the first time if there‘s any problems with your order.

About returns and after-sale service

MINAKY offers the 14 days no reason return, and quality warranty service for products received within one month. If you want to repair you silicone breast after a long time, you just need pay for the post fee and we’ll repair it for you for free. If you need to return the goods, please contact us and provide relevant information about the order.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Note!

All special products and customized products cannot be returned or replaced after purchase, including Color 4 "brown" and darker color silicone products, products with open anus, customized zipper and other customized products.

Any question please feel free to contact us.

E-Mail Address: after-sales@minaky.com